This week the CWA bargainers met to review our proposals and outstanding data requests, and to prepare responses to AT&T’s recent proposals, which did not address the issues that we have been talking to them about for months. CWA passed several proposals that address working conditions in the call centers and retail stores. We have heard you about the daily stress on the job from constant monitoring and observing and ridiculous expectations placed on you. This week several reports came in from call center workers who want to be the best they can be, but find the managers telling them that if they don’t do better the center will close. Shame on AT&T for blaming you for their mismanagement!
It is more important than ever to push for job security in the face of increased outsourcing of our work. While the amount of Call Center outsourcing and Network contracting is not immediately visible to the customers, the authorized retailers that now make up the majority of the Retail stores are a constant reminder of why we need to protect our jobs.
Thank you for the great participation on last night’s CWA Mobility Town Hall call. We had record numbers of members join this call and stay with us for a lively Q&A session. Well over 2300 of you dialed in and stayed with us to hear CWA District 1 Vice President Dennis Trainor, the bargaining committee, and mobilizers answer questions. So many of you got in queue to ask a question or make a statement that even though the call ran long, we unfortunately could not get to everyone. We look forward to doing another call with you soon. In the meantime, keep in contact with your Stewards and Local leaders for the most up to date information on bargaining and mobilization.
On another note, today was supposed to be the deadline for the 2018 Benefits Open Enrollment, but the higher than average call volumes to AT&T Benefits have made it difficult for you to get the information you need to make your 2018 choices. Because of this, AT&T is extending your opportunity to enroll and correct any error by two weeks.
Thanks to all of you who reported problems with the open enrollment. If something doesn’t seem correct it probably isn’t, so don’t assume we know about it and continue to keep the information coming in. We are in this together and when we FIGHT, we WIN!
Your CWA Bargaining Committee
This morning AT&T sent out an email to our membership that begs clarification. While not exactly fake news, it is misleading and aimed at dividing our membership.
As we last reported, AT&T did pass proposals last week. They did not pass proposals to address any of the issues that we have been discussing with them since May. In May, you successfully struck AT&T and let the company know we are not accepting less than you deserve. Our proposals still on the table reflect your priorities. Following this, AT&T continued to refuse to provide the information we need to bargain your future for the next four years. AT&T needs to be more forthcoming with the truth.
They refer to “formal” proposals not being passed since May, but they leave out the why. We have outstanding requests for information that impact our ability to make additional formal proposals. We have had proposals on the table for months that AT&T refuses to address except to say they have no interest. AT&T would prefer we bargain in the dark. AT&T has made requests of CWA that violate the National Labor Relations Act and we anticipate we will hear back from the Labor Board soon.
CWA has told AT&T that we agreed to meet via phone conference for a few weeks while we work on issues other than wages and benefits, such as working conditions. One issue familiar to Call Center workers is MI-60. After weeks of AT&T promising to bring an operations manager to bargaining to explain their use of the MI-60 program in Call Centers, we were finally joined by Bradley Petrick, the AVP over ATS call centers. The description of how this program is supposed to be used in the centers, while enlightening, did not resemble in any way what you have told us actually occurs.
Since AT&T indicated in their morning email that they are expecting a response on what was passed last week, CWA asked to reconvene at our mutually agreed upon bargaining location, and guess what? They are not available as their bargaining chair is not able to travel at the moment due to medical issues that kept him out of work. How many attendance points do you think he received? Our guess is NONE. The CWA Bargaining Committee had already planned on getting together this week to study the proposals and the open issues and work on our response. We have the right under the National Labor Relations Act to insist on face to face bargaining, and we hope the AT&T bargaining chair is cleared to travel soon.
By now you should have received information on how to join our Town Hall Call next Thursday evening, October 19th. We look forward to hearing from you.
To all members,
The Election Committee has had a challenge based on the calendar dates not matching the day of the week. Therefore the committee has ruled both the dates and the day of the week as previously communicated will be met. This means the last day to request a duplicate will be Thursday October 19. Undelivered mail will be checked and Duplicates will be mailed on both Tuesday October 17 and Friday October 20.
After the divisive way our membership meeting ended Wednesday night, I received several calls from members saying that they felt physically unsafe during this months membership meeting. You may have heard that the meeting ended with the police department arriving to intervene and disperse the combatants.
It has become clear to me that extreme steps need to be taken to ensure the safety of our members going forward. Because of the lack of respect for anyone or the rules whatsoever, going forward there will be security officers at every membership meeting.
To be honest, membership meetings have gotten progressively worse. Part of the problem is the excessive drinking that goes on before the meetings. We have restricted Alcohol consumption inside the building, but last night members simply went into the alley behind the building to drink and became increasingly intoxicated and unruly. Going forward there will be no drinking anywhere on the property. If it is determined by the Chair of the meeting that someone is intoxicated, or behaving in a threatening manner toward others, or refuses to abide by Roberts’s Rule of Order, they will be expelled from the meeting.
Tonight, 9/20/17, will be the CWA 9003 Membership Meeting and Nominations for all Officers and Executive Board positions. The meeting will be held at the CWA 9003 Hall located at 825 S. Victory Blvd in Burbank. Dinner will be served at 6PM, the meeting will start at 6:30PM.
Tomorrow, 9/20/17, will be the CWA 9003 Membership Meeting and Nominations for all Officers and Executive Board positions. The meeting will be held at the CWA 9003 Hall located at 825 S. Victory Blvd in Burbank. Dinner will be served at 6PM, the meeting will start at 6:30PM.
Appendices A+E new wage rates effective in E-Link 9-03-17 and will be paid on the 9-22-17 paycheck.
Appendix D new wage rates effective in E-Link 9-10-17 and will be paid on the 9-29-17 paycheck.
DTV new wage rates effective in E-Link 9-17-17 and will be paid on the 10-06-17 paycheck. (90% sure this is final for DTV wages per payroll).
RETROACTIVE PAYOUT DATES
October 01, 2016 through August 9, 2017; and August 10, 2017 until the new wage increases are effective. (Appendices A,E and D).
DTV retro pay is from January 1 ,2017 through Sept 2, 2017; and from September 3rd through September 16, 2017.
The payout dates are:
Appendices A+E: 8-10-17 through 9-02-17 will be paid on the 9-08-17 paycheck.
Appendix D: 8-10-17 through 9-09-17 will be paid on the 9-15-17 paycheck.
DTV: 1-1-17 through 9-02-17 and 9-03-17 through 9-16-17 will be paid on the 9-22-17 paycheck.
This is the latest information from Laborwest.
At the request of one of our members, a special meeting has been scheduled for the purpose of conducting a workshop on Robert’s Rules of Order and the Bylaws. Our special meeting will be held on Wednesday, September 6 at 6:30 pm at local 9003 at 825 S Victory Blvd. Burbank, CA.
This meeting will be in addition to our regularly scheduled membership meeting on September 20 where Local Officer election nominations will be held.
The Bargaining Committee and the Company met today to continue our dialogue on the Company’s proposed changes to Retail commissions for September and October, which many of you saw posted previously on the My CSP. The Company had posted that there would be changes to the plan available to everyone except for members covered by the Orange Contract. These changes for September and October would be positive changes including digital experience crediting and uncapping the entertainment component. The Union made it clear that the Company would not get away with playing games such as offering positive changes to everyone but the members we are currently bargaining for, and we demanded they bargain the changes with us. The Bargaining Team had discussions with the AVP of Sales Compensation and determined these changes would be beneficial to our members and demanded the changes apply to everyone including the Orange Contract. We are pleased to report that an agreement has been signed as of today which gives these changes to members covered by the Orange contract, while protecting the Union’s position – which is that we have a standing request to bargain commissions and any and all changes to commissions must be bargained with the Union. The mobilization and Unity of our members makes us stronger at the bargaining table and that’s why we were able to secure this victory. The full agreement will be available soon on your Local’s website as well as the Unity@Mobility Facebook page.
While compensation was at the forefront this week, we still made it clear that job security, new work, and affordable benefits are some of the issues that we will continue to fight for until properly addressed. Bargaining will continue next week. Thank you for your continued commitment, Unity and support during this long round of bargaining.
When We Fight, We WIN! Stay strong Brothers and Sisters!!
Mike Baxter, Local 1101
Frank Oliva, Local 1298
Deb Casey, Local 2204
Jeff Reamer, Local 13000
Julie Daloisio, Local 13500
Holly Sorey, Local 4202
Glen Skeen, Local 4320
Hector Capote, Local 7250
Debbie Goulet, Local 7803
Joe Sison, Local 9412
Brandon Beck, Local 9511
Pat Telesco, District 1, Chair
Tonya Moore, District 1